| | Hi Cr, When it comes to understanding your customers, nothing beats having a face-to-face conversation. That's why we're excited to introduce Live Conversation Mobile, a highly-anticipated new feature that enables you to have 1:1 interviews with your customers on their mobile devices! Now you can empathize with your customers as they interact with your brand, product or service in real-world environments.
With Live Conversation Mobile, you can:
- Get Insights on Mobile Prototypes - Test usability, flow, and language with prospective users before your mobile app is released. Ensure your app is intuitive and easy to use to drive adoption and usage.
- Understand How Your Users Experience Your Apps - See how your customers use your apps within their day-to-day activities. Get feedback on how they group their apps today and inquire about how your app would be used.
- Empathize with On-the-Go Experiences - By moving beyond devices, you can develop a deeper understanding of your customer's real-world experiences. Get insights into how your users navigate shopping or exploring new places by sharing their camera with you in a live interview.
Curious to learn more? Read our blog post and check out our Live Conversation Success Kit.
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