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Updates to our Legal Terms and Policies

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We're writing to let you know that we've updated a number of our legal terms and policies to comply with applicable law, ensure transparency, and better align with our business practices. We invite you to read them in full, but below are some highlights.

At UserTesting, we strive to make our policies and terms of service clearer and easier to understand, and we commit to the safeguard of our users' data and compliance with data privacy laws as they evolve.

What is changing?

  • We have made revisions to the following legal policies and terms:

Privacy Policy
GDPR Notice
CCPA Notice (new!)
Participant Terms of Service
Terms of Use – MyRecruit
Customer Terms of Service

Here's a quick summary of some of the key changes.

  • We have updated our Privacy Policy to make it clearer and more understandable.
  • We have provided more details about the data we collect, how we process and use it, and your rights and choices regarding the data.
  • We have updated our GDPR Notice to make it clearer and provide more details about the data we collect, how we process it, and your choices regarding the data.
  • The California Consumer Privacy Act (CCPA) places new obligations on organizations that collect personal information of California consumers. As a result, we're updating our Privacy Policy to include a description of additional rights granted by CCPA and provide California consumers with required disclosures about the collection of personal information.


What you should do:
We encourage you to review the updated policies and terms in full, which will apply to you if you continue to use our products and services.

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